Go follow @Buster on Twitter. He’s an ex-Twitter, ex-Amazon, and ex-Slack product manager. His writing on cognitive biases informs a lot of what I try an use in the workplace and in my life. He’s also super responsive on Twitter, and you’re likely to get a response from him on questions you might have.
Today’s mental model is about biases, but instead of writing it out for you, I’m giving you a link to his cognitive bias cheat sheet.
He lays out why biases are important, how to frame them in a problem setting and solving context, while also pointing to specific biases you should be aware of when solving. It’s pretty amazing. Enjoy.