{"id":585,"date":"2019-03-26T10:52:29","date_gmt":"2019-03-26T08:52:29","guid":{"rendered":"http:\/\/www.jongore.com\/blog\/?p=585"},"modified":"2019-03-26T10:52:29","modified_gmt":"2019-03-26T08:52:29","slug":"building-products-that-delight","status":"publish","type":"post","link":"https:\/\/www.jongore.com\/blog\/uncategorized\/building-products-that-delight\/","title":{"rendered":"Building Products That Delight"},"content":{"rendered":"\n<p>I hear this a lot from product manager blogs and people who read them.  I think it&#8217;s a bit contrived, honestly.  Delight means great pleasure, or something incredibly pleasing, and I&#8217;m cynical enough that I think we should seek delight away from our phones. Yet my wife will tell you I have a mild phone addiction, so clearly I find some delight in my applications.  I guess she&#8217;d tell you I&#8217;m a hypocrite as well.  What delights then, on a phone?  For social media blogs, it&#8217;s the engagement; getting into a great conversation on Twitter, discovering a new Instagram page that inspires you. For fintech apps it&#8217;s the easy conclusion of a job; uploading a cheque to your bank account by taking a picture, or having a budget set for you based on your expenses.  No matter what app you&#8217;re using though,  I think all delight is a function of a couple of factors though.  <\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>The job has to visibly complete and the user needs to know the job is done.  <\/li><li>The job has to be done quickly for <g class=\"gr_ gr_141 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace\" id=\"141\" data-gr-id=\"141\">it&#8217;s<\/g> type.  Different jobs have different benchmarks, and if your app completes it faster, that will create delight. <\/li><\/ol>\n\n\n\n<p>Speed and completion; these two factors matter most for delight.  This is what I&#8217;ve observed in my time building fintech products in Africa.  The UI isn&#8217;t great for a lot of our products.  The design wouldn&#8217;t win any prizes.  Yet our product has been used by over 11 million people in Africa.  I think it&#8217;s because our product does those two things well, and if I ever build any other products, those two things will be a part of them. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>I hear this a lot from product manager blogs and people who read them. I think it&#8217;s a bit contrived, honestly. Delight means great pleasure, or something incredibly pleasing, and I&#8217;m cynical enough that I think we should seek delight away from our phones. Yet my wife will tell you I have a mild phone [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-585","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/posts\/585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/comments?post=585"}],"version-history":[{"count":2,"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/posts\/585\/revisions"}],"predecessor-version":[{"id":587,"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/posts\/585\/revisions\/587"}],"wp:attachment":[{"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/media?parent=585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/categories?post=585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jongore.com\/blog\/wp-json\/wp\/v2\/tags?post=585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}